Privacy Policy

1. Introduction

iArt AI ("we", "us", or "our") operates iArt.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.iart.ai) and use our application (app.iart.ai).

2. Information We Collect

2.1 Information You Provide

• Account information: email address, name, and password when you register
• Payment information: billing details processed through our payment provider (Airwallex). We do not store your full payment card details.
• User content: text prompts, images, audio, and other files you upload to create motion graphics
• Communications: messages you send to us via email or support channels

2.2 Information Collected Automatically

• Usage data: pages visited, features used, actions taken within the application
• Device information: browser type, operating system, screen resolution
• Log data: IP address, access times, referring URLs

3. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

Advertising measurement. When you visit our website or sign up, we may share the following with Meta Platforms so that we can attribute sign-ups and purchases to our advertising: Meta's _fbp and _fbc cookies (a browser identifier and, if you arrived from a Meta ad, the click identifier), a one-way SHA-256 hash of your email address (not the email itself), your IP address, and browser type. Meta uses this to report ad performance to us and to improve ad delivery. We do not send Meta the content you create. You can limit this by using an ad blocker, by adjusting your Meta ad preferences at facebook.com/adpreferences, or by contacting us at privacy@iart.ai to request that your data not be used for advertising measurement.

4. How We Use Your Information

• To provide, maintain, and improve the Service
• To process your transactions and manage your subscription
• To send service-related communications (account verification, password resets)
• To analyze usage patterns and optimize the user experience
• To detect, prevent, and address technical issues and abuse
• To comply with legal obligations

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: hosting (Vercel), database (Supabase, MongoDB Atlas), payment processing (Airwallex), email delivery, analytics providers listed above, and Meta Platforms for advertising measurement as described in Section 3
• Legal requirements: when required by law, court order, or governmental request
• Business transfers: in connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your account information as long as your account is active. User-created content is retained until you delete it or your account is terminated. Analytics data is retained according to each provider's retention policy (typically 12-24 months). You may request deletion of your data at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent for non-essential data processing at any time

To exercise these rights, contact us at contact@iart.ai.

9. International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

The Service is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

12. Contact

For questions or concerns about this Privacy Policy, contact us at contact@iart.ai.